Privacy Policy

At Mattress LLC - Factory Direct Mattress Tacoma, we believe that a good night's sleep should never come at the cost of your privacy. We promise to never share your personal information with anyone, because let's face it, your sleep preferences are nobody's business but your own. So rest easy knowing that your mattress purchase is not only a dream come true, but also a private affair. Get your Zzz's without any privacy Zzz's.

01. What personal information do you collect?

Information you provide: We only receive and store any details you provide about yourself. This may include your name, address, email, username, phone number, and any other information you provide.
Automatically collected information: We use automatic processes to collect and store information about you such as your IP address, information provided via website cookie tracking, and other identifying details.
Information provided by external sources: This may include any details we may receive from shipping couriers we may work with to deliver your order.

02. Why do you collect personal information?

We collect information from you to provide you with the best possible experience when using our products and services. This information may include your name, email address, mailing address, phone number, credit card information, and browsing history. We may also collect information about your interactions with our products and services, such as the pages you visit and the searches you perform. We use this information to personalize your experience, improve our products and services, and protect our users from fraud and abuse.

03. How do you collect personal information?

We collect info manually for receipts, invoices, and confirming appointments. You may submit your info through the website contact forms, shopping cart, or, by phone call or text.

04. What will the collected information be used for, and who will be able to access it?

This info is used internally for the purpose of serving customer needs before, during, and after their purchases. The information is only accessible to members and employees of the company.